Frequently asked questions
Sample Cabinet Sample Doors are Typically Shipped via UPS/FedEx We Will Provide You with the Shipping Details and Tracking Numbers so You Know When to Expect Your Package.
For Orders, We Will Provide You With an Itemized Shipping List. Please Check That You Receive All Items. If You Are Missing Any Item or If You Notice Any Damage, Take A Picture Of Any Damage and Notify Us Immediately. Send pictures to Rep2@sandicabinet.com
After You Have Accepted Delivery of Your Cabinets, You Will Need to Open All Boxes to Check for Any Hidden Damage. Please Check to Make Sure You Have All Cabinet Pieces and Make Sure Cabinet Pieces Have Not Incurred Any Damage During Shipping. If You Detect Any Damage, Please Take A Picture and Notify Us Within 3 Days So That We Can Send The Appropriate Replacement Pieces to You As Soon As Possible.
Please Note: If You Do Not Check Your Shipment For Damage and Later Find Damage After This Time Period, the Manufacturer Will Not Send Replacement Pieces Since they Cannot Be Sure That Damage Occurred During Shipping. We Will Not Send A New Full Cabinet Assembly, But Will Send The Necessary Replacement Pieces Only.
We Will Never Share Your Information
Sandi Cabinets Texas Keeps Your Personal Information Private. We Will Never Share Your Personal Information Including Email Address, Phone Number, Address, or Any Additional Information Collected with Any Third Party That is Not Necessary to Fulfill Your Cabinet Order. We Only Provide Information to A Local Sales Representative (If You Request This Service), Shipping Warehouse, and Shipping Carrier as Necessary to Complete Your Order.
Sandi Cabinets Texas Accepts Multiple Forms of Payment Including, Check, Debit Card, or Credit Card. We Accept Visa, Mastercard, Discover, and American Express.
All Credit Cards and Debit Cards are Processed Securely Through Our Standard Credit Card Processing Company. We Will Create an Invoice that Will Be Sent Directly to Your Email Address via POS.
Please Note: Cabinets Orders Can Have Large Transaction Amounts that are Higher than Standard Card Limits or Flagged as Unusual Activity. For Security Purposes, You May Need to Notify Your Bank or Credit Card Company to Verify Your Purchase. Orders Will Not Be Processed Until Cleared Payment is Received.
Sandi Cabinets Texas Can Accept Returns on Current Merchandise (Not Discontinued) Within 30 Days of Original Purchase Date. Returns Are Subject to a *25% restocking fee. Customers Will Be Responsible for Arranging Return Shipping and All Return Shipping Charges. Returns Can Only Be Accepted on New, Unused, and Unopened Merchandise In Original Condition. Cabinets That Have Been Assembled Cannot Be Returned. Credit Card Processing Fees that are Collected and Retained by Credit Card Processing Companies are Non-Refundable Upon Completion of Transaction; These Fees Cannot be Reversed or Refunded.